Lightpath Voice Services Shine In Extensive Industry Study
Receives analyst firm ATLANTIC-ACM’s 2016 North American Business Connectivity Service Provider Excellence Award based on extensive customer surveys
JERICHO, NY, JULY 14, 2016 – Lightpath, a division of Altice USA, a leading national telecommunications, media and entertainment company, today announced that its voice services portfolio has been highlighted for value and quality following an extensive customer survey conducted by analyst firm ATLANTIC-ACM. The company was awarded ATLANTIC-ACM’s 2016 North American Business Connectivity Service Provider Excellence Award for Voice Value in the midsized provider division. The award was recently presented at an annual ceremony as part of the Telecom Exchange event in New York City.
ATLANTIC-ACM president and managing partner, Fedor Smith said, “Voice services remain absolutely vital when it comes to running a business, and Lightpath's strong performance in the 2016 North American Business Connectivity Report Card study’s Voice Value category reflects the high quality of services it provides and the competitive price point at which it is able to offer those services.”
The North American Business Connectivity Excellence awards are based on in-depth customer surveys conducted by ATLANTIC-ACM as part of its annual North American Business Connectivity Report Card. This year’s award recipients were chosen following analysis of more than 3,400 carrier ratings collected from more than 1,200 telecom business services customers. The Voice Value award is given to the provider that received the highest combined average score for the quality and price competitiveness of their voice product suite.
“This acknowledgement by ATLANTIC-ACM is especially gratifying because it spotlights two areas of our business where we aim to deliver for our customers every day across every product we sell – value and reliability,” said Kevin Stephens, president of business services for Altice USA. “This leadership, backed by a 100% fiber-based offering, a customer-first philosophy and an expansive network that is everywhere our customers need it to be, is what helps us continue to develop business throughout the New York metro area.”
Lightpath, a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, offers both managed and unmanaged voice solutions that address the diverse needs of its mid-size and enterprise business customers throughout the New York metro area. These services include Internet Voice Bundle available in traditional and SIP configurations, Hosted Voice, Managed Voice, Enterprise Voice and Toll Free. In addition to its voice products, Lightpath offers a full lineup of transport, Internet, and hosted and managed services.
For more information about Lightpath’s voice offerings, visit https://golightpath.com/voice.
Lightpath, a division of Altice USA, is an industry leader in providing advanced Ethernet-based data, Internet, voice, video transport solutions and managed services to businesses across the New York metropolitan area. The Lightpath network is a highly reliable, resilient, and scalable fiber-to-the-business-premises network extending more than 6,500 route miles connecting more than 8,000 fiber-lit locations. Exclusively focused on meeting customer needs in the world’s largest business market for more than 25 years, Lightpath has been continually recognized for its high level of customer service. This includes a commendation by the New York State Public Service Commission for the last 17 consecutive years for excellence in service and quality. Lightpath has received many industry awards for innovation and leadership, including being named North American Regional Service Provider of the Year by MEF (Metro Ethernet Forum). For more information, visit www.golightpath.com.
About Altice USA
Altice USA, a subsidiary of Altice Group (Euronext: ATC, ATCB), is the fourth largest cable operator in the United States, delivering residential and business services to 4.6 million customers across 20 states. Providing high-quality products that keep customers connected, Altice USA (through its Optimum, Lightpath and Suddenlink brands) offers digital cable television, high-speed Internet, voice, WiFi and advertising services. To meet our customers’ content and information needs, the company through News 12 also offers hyper-local news and programming created specifically for the communities we serve. For more information, visit www.alticeusa.com.
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BLB Communications for Lightpath